Legal & Compliance
Legal Information — Juno Health
My Juno Health is committed to protecting your privacy, patient rights, and data confidentiality. Browse our official legal policies, terms of service, and compliance disclosures below.
Web And Mobile Privacy Policy
Learn how My Juno Health collects, safeguards, and utilizes personal and medical data across our web platforms and mobile applications.
Notice of Privacy Practices
Our official HIPAA Notice of Privacy Practices detailing how medical information about you may be used and disclosed and how you can get access to this information.
Terms of Service
Governing terms, user eligibility, account responsibilities, telehealth limitations, payment terms, and intellectual property rights.
Terms and Conditions
General terms and conditions for utilizing My Juno Health digital portals, communications, and consumer healthcare services.
Legal Disclaimer
Critical disclaimers regarding medical emergencies (Call 911), informational scope, non-substitute for physician care, and platform availability.
Notice of Non-discrimination
Commitment to non-discrimination on grounds of race, color, national origin, age, disability, or sex under Section 1557.
Notice of Availability
Platform availability, regional service boundaries, and scheduled system maintenance policies.
Accessibility Statement
Our commitment to ensuring digital accessibility in conformance with WCAG 2.1 Level AA standards.
Account Deletion Policy
Step-by-step procedures for requesting account closure, medical record retention requirements, and data disposal.
Privacy Practices for Employee Information
Notice of privacy practices and data rights specifically governing employee and personnel records.
Privacy Practices for Provider Information
Information handling practices, credentialing data, and privacy standards for affiliated healthcare providers.
Responsible Disclosure
Guidelines for security researchers to report potential vulnerabilities responsibly to our security team.
Transparency Reporting
Annual disclosures and reports concerning governmental requests, law enforcement inquiries, and national security requests.