Notice of Non-discrimination
Our commitment to providing inclusive, equitable healthcare services free of discrimination under Section 1557 of the Affordable Care Act.
Juno Health complies with applicable state and Federal civil rights laws, including Section 1557 of the Affordable Care Act (Section 1557). Juno Health does not exclude people, treat them differently, nor discriminate based on gender, sex, age, race, color, national origin, creed, religion, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, military status, veteran status, or any other characteristic or status protected by state, federal, or local law. In compliance with Section 1557 and other federal civil rights laws, we provide individuals the following in a timely manner and free of charge:
- Language assistance services.Juno Health will provide language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) to ensure meaningful access to our programs, activities, services, and other benefits.
- Electronic and written translated documents
- Qualified interpreters
- Appropriate auxiliary aids and services. Juno Health will provide appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) to ensure effective communication. Appropriate auxiliary aids and services may include: Qualified interpreters, including American Sign Language interpreters Video remote interpreting
- Qualified interpreters, including American Sign Language interpreters
- Video remote interpreting
- Information in alternate formats (including but not limited to large print, recorded audio, and accessible electronic formats)
- Reasonable modifications.Juno Health will provide reasonable modifications for qualified individuals with disabilities, when necessary to ensure accessibility and equal opportunity to participate in our programs, activities, services, or other benefits.
If you need any of these services, or need a reasonable modification of Juno Health policies, practices, or procedures to permit you to participate in Juno Health’s services as an individual with a disability, contact Juno Health at 1-929-484-2512. For additional assistance, you may also contact Juno Health’s Section 1557 Coordinator as contactus@junohealth.app . If you believe that Juno Health has failed to provide these services or discriminated in another way on the basis of gender, sex, age, race, color, national origin, creed, religion, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, military status, veteran status, or any other characteristic or status protected by state, federal, or local law,, you can file a grievance with:
Juno Health Compliance Department
Email at contactus@junohealth.app .
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf , or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html .